What is LongLasso?

[admin]

LongLasso for Altiris is a unique technology that combines business class instant messaging with top-tier Altiris® systems management, yielding a solution that boosts IT helpdesk efficiency by placing the right tools in the right hands, all at the right time.

------------ Demo Movie (FLASH)

This meet-up of two industry recognized and award-winning IT achievements, Instant Messaging (IM) and Systems Management, distinctly offers the following functionality:

• IM architecture which prevents end-users from arbitrarily contacting helpdesk workers, while allowing authorized helpdesk workers to easily initiate conversations to assist in incident resolution
  
• Run Altiris Software Delivery Tasks in real-time, in the context of an incident resolution cycle
  
• Dynamically link into Altiris Notification Server to quickly access useful interfaces
  
• Send scrolling Announcements to desktops in real-time, perfect for spreading the word about service interruptions to avoid "me to" calls to your helpdesk.

Also:
Supports environments with one or many Notification Servers
Is independent of the in-use helpdesk system
-If NOT using Altiris Helpdesk, provides a strong integration point with the Altiris framework using installed admin client
-If USING Altiris Helpdesk, LongLasso Loaded provides console integration (screenshot) in addition to installed admin client


LongLasso increases the ROI of your Altiris investment

LongLasso for Altiris provides a tactical touchpoint that enables helpdesk workers and other IT staff to better leverage their existing Altiris investment.


We have also now released LongLasso Announcer for Deployment Solution. See http://www.longlasso.com for more information.

Online Demo Movie:
http://www.longlasso.com/lldemo